Salesforce Expertise

Our Services

  • Sales Cloud – It is part of the CRM package. A platform on which you can manage all the details about your leads/ opportunities or customers and make the best of it while closing them. You can also use it to store notes about the previous conversation you had with them.
  • Service Cloud – This is a cloud service which can be used by your company’s customer support team or service team to manage effectively the queries or tickets raised by your clients. It provides functionality to prioritize tickets and assign them to various service agents.
  • Marketing Cloud – This cloud service can be your digital marketing solution which marketers desire. You can create campaigns and send mass emails to 1000s of leads.
  • Analytics Cloud – This cloud service can be used to get data in from other clouds like sales/ marketing and then perform analysis or visualization on that data. Visualization can also be done.
  • Community Cloud – This cloud service helps you create a community or a platform for your customers to interact with one another and with your customer team.
  • Commerce Cloud – This cloud service can be integrated with marketing cloud and be used to target your leads in a better fashion based on their interest/preference.
  • Health Cloud – This cloud service can be used by hospitals or doctors to store the patient details. Legacy information about their health record can also be stored here.
  • IoT Cloud – This cloud service can be used to store data coming in from various IoT devices and achieve automation on the basis of occurrence of certain conditions.
  • Finance Cloud – This cloud service is majorly used by most banks and financial institutions to keep a track of the online money transactions that take place.